Fieldwork for Requirements: Frameworks for Mobile Healthcare Applications

G. Doherty, J.McKnight and S. Luz, Fieldwork for Requirements: Frameworks for Mobile Healthcare Applications International Journal of Human Computer Studies, 68 (10), pp.760-776, 2010. DOI 10.1016/j.ijhcs.2010.06.005

Ethnographic approaches to study of work in the field have been widely adopted by HCI researchers as resources for investigation of work settings and for requirements elicitation. Although the value of fieldwork for design is widely recognised, difficulties surround the exploitation of fieldwork data within the design process. Since not every development project can support or justify large-scale field investigation, the issue of how to build on previous work within a domain is particularly important.Read more

Design and Evaluation Guidelines for Mental Health Technologies

G. Doherty, D. Coyle and M. Matthews, Design and Evaluation Guidelines for Mental Health Technologies , Interacting with Computers, 22(4), pp.43-252, 2010, DOI 10.1016/j.intcom.2010.02.006 .

It is increasingly recognised that technology has the potential to significantly improve access, engagement, effectiveness and affordability of treatment for mental health problems. The development of such technology has recently become the subject of Human?Computer Interaction research. As an emerging area with a unique set of constraints and design concerns, there is a need to establish guidelines which encapsulate the knowledge gained from existing development projects.Read more

Designing Decision Support in an Evolving Sociotechnical Enterprise

C. Upton, G. Doherty, F. Gleeson & C. Sheridan, Designing Decision Support in an Evolving Sociotechnical Enterprise, Cognition Technology and Work, 12(1), pp.13-30, 2010, DOI 10.1007/s10111-008-0124-1

Modern manufacturing facilities are subject to organisational, technological, engineering and market constraints. The combination of these factors allows them to be described as sociotechnical enterprises. Control of these enterprises is distributed between human and automated agents who collaborate as part of a joint cognitive system. One of the challenges facing these industries is a need to evolve operations while maintaining stable performance.Read more